Legal Documents

Superbij Terms & Conditions — Know before you use

Using superbij means you agree to these terms and conditions. We've aimed to write everything in plain, straightforward language — if anything is unclear, please don't hesitate to contact support.

Last updated: January 2026 Language: Bengali

Superbij believes in full transparency. There are no hidden rules — everything is clearly laid out here.

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Transparent Terms

This page contains the complete terms and conditions governing the use of superbij. By registering or using the platform, you are automatically considered to have accepted these terms. Please read them carefully.

01 General Introduction & Applicability

These Terms and Conditions apply to all services, games, promotions, and financial transactions on the superbij platform. superbij operates under the superbij.best domain and is designed to serve users in Bangladesh.

These Terms & Conditions are governed by the laws of Bangladesh. superbij reserves the right to modify, amend, or update these terms at any time. Registered members will be notified of any changes via email or in-app notification.

Continuing to use the superbij.best website or app means you agree to the latest Terms and Conditions. If you disagree with any term, please stop using the platform and contact support.

Superbij always strives to write its terms in plain, easy-to-understand language. If any part is unclear, our support team is always on hand to help.

02 Account Registration & Eligibility

To open an account with superbij, the following conditions must be met:

  • You must be 18 years of age or older. superbij strictly prohibits gaming by minors.
  • Each person may only register one account. Creating multiple accounts using the same device, IP address, or identity is strictly prohibited.
  • All information provided at registration must be accurate and truthful. Providing false details may result in account termination.
  • A valid Bangladeshi mobile number capable of receiving OTPs is required.
  • Keep your password strong and never share it with anyone. Members are solely responsible for the security of their own accounts.

Superbij conducts KYC (Know Your Customer) verification. A copy of your national ID or passport may be requested for large withdrawals or in cases of suspicious activity. superbij reserves the right to withhold withdrawals until this verification process is complete.

Creating an account under someone else's name or with a false identity may result in immediate account closure and forfeiture of the balance.

03 Deposit, Withdrawal & Payment Policy

Superbij supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposit rules:

  • The minimum deposit amount is ৳100. The maximum daily deposit limit is determined by your account tier.
  • Deposits are normally credited to your wallet within 5 minutes. If there is a delay, an automatic refund will be issued within 24 hours.
  • Superbij does not charge any deposit fees. Mobile banking operators may apply their own charges in accordance with their own policies.
  • Deposits must be made from a mobile banking account registered in your own name. Third-party deposits are not accepted.

Withdrawal Rules:

  • Withdrawals can only be made to the mobile banking number used for the original deposit.
  • The daily withdrawal limit for standard members is ৳2,00,000. Different limits apply for VIP members.
  • The applicable wagering requirement must be met before withdrawing from a bonus balance.
  • Superbij does not charge any withdrawal fees. Processing typically takes 5–30 minutes, though it may take longer if KYC verification is ongoing.

If you encounter any transaction issue, please contact support with your transaction ID. superbij aims to resolve all issues within 24 hours.

04 Bonuses, Promotions & Offers

Superbij regularly offers various bonuses and promotional deals. Each offer has its own terms, which are clearly stated on the offer page. The general bonus rules are outlined below:

  • Welcome Bonus: New members are eligible for a welcome bonus on their first deposit. Each member may receive this bonus only once.
  • Wagering Requirement: Bonus funds cannot be withdrawn directly. They must be wagered at a specified multiplier — typically between 5x and 30x, depending on the offer.
  • Bonus validity period: Every bonus has a usage time limit. Any unused bonus will be automatically cancelled once the validity period expires.
  • Multiple bonuses at the same time: In general, two bonus offers cannot be used at the same time unless the offer explicitly states otherwise.
  • Fraud prevention: Any attempt to abuse the bonus system will result in account termination and forfeiture of all bonuses.

Superbij reserves the right to modify, cancel, or amend any promotion at any time. The list of active promotions is always Latest Promotions page is kept up to date.

05 Gaming Rules & Fairness

All games on superbij are operated through licensed third-party providers. Each game has its own rules, which can be found within the game itself.

  • All game outcomes are governed by a Random Number Generator (RNG), which is regularly audited by independent third parties.
  • In Live Casino games, the dealer's decision is final. If a game is cancelled due to a technical error, all stakes will be refunded.
  • Sports Betting payouts are determined based on official match results. If a match is cancelled, the stake will be refunded.
  • In the event of abnormal winnings resulting from a technical error or system malfunction, superbij reserves the right to void the relevant payout.
  • If your internet connection drops during a game, the game state is saved and you can resume once you reconnect.

Superbij does not interfere with game outcomes. RNG seeds are publicly verifiable — any member can confirm fairness at any time.

06 Prohibited Activities & Conduct

The following activities are strictly prohibited on superbij. Violating these prohibitions may result in permanent account closure:

  • Creating multiple accounts or using another person's account.
  • Bonus abuse — repeatedly claiming the same bonus, splitting it across multiple accounts, or exploiting system vulnerabilities.
  • Depositing or requesting withdrawals under a third party's name or a false identity.
  • Using the platform to launder money or conceal the source of illegal funds.
  • Hacking the system, using bots, or playing games through automated software.
  • Threatening, harassing, or insulting other members or superbij staff.
  • Collusion — attempting to manipulate game outcomes through coordinated group effort.

If suspicious activity is detected, superbij reserves the right to temporarily freeze the account pending investigation. If no wrongdoing is found, the account will be reinstated.

07 Account Suspension & Closure

Superbij reserves the right to suspend or permanently close an account in the following circumstances:

  • Participating in any of the prohibited activities listed above.
  • Providing false information during registration.
  • Failure to respond to a KYC verification request.
  • If an account has been inactive for an extended period (2 years).
  • At the member's own request to close their account.

Members will be given as much notice as possible before an account is closed. Any valid balance in an account closed without a Terms violation will be refunded.

If you wish to close your account voluntarily, please contact support. Make sure to withdraw any remaining balance before closing.

As part of responsible gaming, members can set a temporary or permanent Self-Exclusion at any time. This request can be submitted through support.

08 Responsible Gaming Policy

Superbij believes gaming is a form of entertainment — not a source of income. We encourage all members to play responsibly.

  • Members can set their own daily, weekly, or monthly betting limits.
  • You can control overspending by setting deposit limits.
  • You may set a cooling-off period (ranging from 24 hours to 6 months).
  • Once a permanent self-exclusion is set, the account cannot be reactivated before the specified period has elapsed.
  • Underage users will not be permitted to create an account without age verification.

If you feel that gaming is having a negative impact on your life or someone you know, please Responsible Gaming Read the page and get help.

09 Privacy & Data Protection

Superbij treats the protection of members' personal information as its highest priority. Information collected at registration is used solely for the following purposes:

  • Account verification and identity confirmation.
  • Payment processing and fraud prevention.
  • Improving the platform and enhancing the user experience.
  • Fulfilling legal obligations.

Superbij never sells members' personal information to third parties. Information is not shared except where required by law.

To read our full Privacy Policy, visit our Privacy Policy View page.

10 Changes to Terms & Contact

Superbij reserves the right to amend any part of these terms and conditions at any time. Members will be notified in advance of any significant changes.

If you do not agree with the updated terms, please stop using superbij. Continued use of the platform will be considered acceptance of the revised terms.

For any questions regarding the Terms and Conditions:

  • Speak directly with support via Live Chat — available 24/7.
  • Email: support@superbij.best

Superbij always aims to resolve disputes amicably. If a dispute cannot be resolved, the matter will be handled in accordance with the laws of Bangladesh.

If any part of these terms is unclear or difficult to understand, please reach out to superbij via live chat. We're ready to answer all your questions in Bangla.

Why superbij is Trustworthy — Six Commitments

What we guarantee alongside our Terms & Conditions

Clear & Transparent Terms

Superbij's terms and conditions are written in plain language. No complex legal jargon — everything is stated directly and clearly.

Honest Bonus Terms

The wagering requirement for each bonus is clearly stated on the offer page. There are no hidden terms in fine print — what you see is what you get.

No hidden charges

Superbij does not charge any fees on deposits or withdrawals. Any costs incurred are those of the mobile banking operator, and these are communicated to you upfront.

Fair Play Guaranteed

The RNG of all games is audited by independent third parties. Results are never predetermined or manipulated.

24/7 Bangla Support

Support is always available to help you understand the terms or resolve any issue. Speak to us in Bangla and get clear, straightforward answers.

Regular Updates

Superbij's Terms & Conditions are reviewed regularly. Members are informed in advance of any changes — nothing changes without prior notice.

Frequently Asked Questions

Common Member Questions About the Terms & Conditions

Deposits on superbij are typically credited to your wallet within 5 to 10 minutes. During periods of high network traffic, it may occasionally take up to 15–20 minutes. If more than 30 minutes have passed and the deposit is not showing in your wallet, first check your bKash/Nagad/Rocket transaction history to confirm the payment was successfully completed. If the amount has been deducted from your mobile banking but has not appeared on superbij, please contact us directly via Live Chat with your transaction ID. The superbij support team will manually verify the transaction and resolve the issue within 24 hours. If the payment genuinely failed, in most cases the mobile banking operator will issue an automatic refund — if not, you will need to contact that operator's support directly.

View all active superbij promotions and offers on our Latest Promotions page — this is the main hub for all promotions. New offers are generally added weekly, with more deals available during special occasions such as Eid, Pohela Boishakh, and the World Cup. If you're logged in, you'll receive app or browser notifications whenever a new offer goes live. Special offers are also occasionally sent to your registered email or mobile number. Keep in mind that each offer has its own expiry date — the deadline is listed on the page, and once it passes, the offer will no longer be available.
Your information is secure

All personal information provided during registration with superbij is stored securely and will never be sold or shared with any third party. For more details, please refer to our Privacy Policy Read.

Now that you know the rules — start playing

Registration on superbij is free. Get to know the terms, then start gaming safely and enjoyably.

No Hidden Charges Transparent Bonus Terms 24/7 Bangla Support

Play responsibly. For adults aged 18+ only. Responsible Gaming

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